NOTE: These steps are to be followed only when activating your Gympass membership for the first time. If you have trouble activating your RISE plan through Gympass, please visit this troubleshooting article.
If you are an active Gympass member, you can redeem your access to RISE by following the below steps:
1. Open your Gympass App and go to "Apps included in your plan"
2. Search for RISE Sleep and tap on "Activate"
3. You will then be directed to the RISE Partnership landing page
4. Enter your email address and tap on "Create Profile & Download" (Note: If you already had a RISE account in the past with the same email address, then use the link available on the screen to link the account with the Gympass plan)
5. You will then be redirected to the following screen
6. From your mobile device, click on the link to either download the RISE app from the App Store/Play Store or simply open the app if already installed.
7. Once on the RISE App, use the "Login" button in the initial step of the onboarding and sign in using the same email address used to activate the plan on step 4. (Note: Do NOT advance to the next steps of the onboarding without signing in as you may be recognized as a new user and prompted to start a subscription)
8. Follow the next steps until you reach the homepage of the RISE App.