If RISE notifications aren't showing up, the most common cause is a device setting that's blocking them. RISE also delivers more consistent notifications when the app is running in the background — if RISE has been force-closed, notifications may not come through until you reopen the app.
How do I fix RISE notifications on iPhone?
- Open Settings on your iPhone.
- Scroll down and tap RISE Sleep.
- Tap Notifications.
- Make sure Allow Notifications is toggled on.
- Make sure Do Not Disturb and Focus modes aren't blocking RISE.
If RISE notifications still aren't working after these steps, delete and reinstall the RISE app. A rare iOS issue can prevent notifications until the app is reinstalled.
How do I fix RISE notifications on Android?
- Go to Settings > Apps > RISE > Notifications.
- Make sure notifications are turned on for RISE.
- Check that battery optimization isn't restricting RISE — go to Settings > Battery > Battery Optimization and set RISE to "Not optimized."
- Make sure Do Not Disturb isn't blocking RISE.
Do I need to keep RISE running in the background for notifications?
Yes, RISE delivers more consistent notifications when the app isn't force-closed. If RISE has been swiped away from the app switcher, your phone may not deliver notifications until you reopen the app.
Still need help?
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