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  1. Rise Science
  2. Troubleshooting

Troubleshooting

Sleep tracking, Energy Schedule, notifications, and device setup — common questions and fixes.

App & Device Issues

  • Why does RISE show more sleep debt than my other app?
  • Why don’t I see my workout in RISE?
  • My RISE widget is blank
  • Why aren’t my RISE notifications working?
  • Why is RISE draining my battery?

Sleep Data & Tracking

  • Why did my sleep debt go up even though I slept well?
  • Why does RISE show me waking up multiple times?
  • Why isn't RISE recording my sleep?
  • How do I enable Motion & Fitness permission?
  • Should I leave the RISE app running in the background?
  • Why does RISE show different sleep times than what I experienced?
See all 10 articles

Schedule & Recommendations

  • Why does my Melatonin Window seem wrong?
  • Why are my bedtime recommendations impractical for my schedule?
  • Why does my RISE Energy Schedule look wrong after traveling?
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