The most common reasons RISE isn't recording any sleep data are that your phone wasn't close enough to detect motion while you slept, or your sleep data source isn't connected correctly. A few quick checks will usually fix this.
Troubleshooting checklist
Work through these steps in order:
- Keep your phone on your nightstand. If you use RISE Automatic Phone Motion (the default detection method), your phone needs to be within arm's reach of your bed. A phone left in another room won't register your sleep.
- Check which data source RISE is using. Open RISE and look at your Home tab. The sleep data source is displayed there. If you expected RISE to use your wearable but it shows phone-based tracking, your wearable isn't connected.
- Verify your wearable is syncing to Apple Health. If you use an Apple Watch, Oura Ring, WHOOP, Fitbit, or Garmin, open the Apple Health app and confirm that recent sleep data from your wearable appears there. RISE reads wearable sleep data through Apple Health — if your wearable isn't writing to Apple Health, RISE won't see it.
- Check RISE permissions in Apple Health. Go to Health app > Profile (upper right) > Privacy > Apps > RISE and make sure all data categories are toggled on. If RISE doesn't have permission to read sleep data from Apple Health, it can't record your sleep.
- Restart the RISE app. Close RISE completely, then reopen it. This forces RISE to re-check your data sources and pull in any sleep data it may have missed.
- Log your sleep manually. If RISE missed a night entirely, you can add or edit your sleep times directly in the RISE app. This keeps your sleep debt calculation accurate while you sort out the underlying issue.
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