Canceling your Subscription
To cancel your subscription:
- Open the RISE App
- Tap ‘Profile’ on the top right.
- Click on "Subscription"
- Click "Cancel Subscription"
If you no longer have the RISE App or need further help to cancel contact us at email@example.com
Getting a Refund
Reach out to us at firstname.lastname@example.org and we can help get you a refund!
If your subscription is managed by Apple, you can ask Apple for a refund directly: https://support.apple.com/en-us/HT204084
How can I tell if Apple manages my Subscription?
Subscriptions managed by Apple will appear under ‘Subscriptions’ section of your iPhone Settings. To access:
- Open Settings App on your iPhone
- Tap your Name at the top to access your Profile
- Click ‘Subscriptions’
- Find ‘Rise: Energy & Sleep Tracker’
If Rise appears on this list, please contact Apple directly for a refund: https://support.apple.com/en-us/HT204084. If it does not, please email us at email@example.com.