To cancel your trial or subscription to RISE:
- Open the RISE App
- Tap ‘Profile Icon’ on the top right.
3. Under "Membership", tap on "Subscription"
4. Tap on "Cancel Subscription Renewal"
5. You'll be either asked to "Confirm" the cancelation or redirected to the "Subscriptions" section of your device where you can cancel the subscription (If the subscription was created from your device's Apple App Store or Google Play Store account)
IMPORTANT NOTES TO CANCEL WHILE CANCELING YOUR SUBSCRIPTION:
- You will still have full access to your subscription until the last day of your trial / billing cycle.
- If you started your subscription directly through RISE via the RISE Website, your subscription will be entirely managed via RISE and will not be displayed on the subscription section of your Apple App Store / Google Play Store.
- Deleting your RISE account does NOT automatically cancel any active trial or subscription you may have. Please make sure to cancel your subscription before deleting your account.
- Deleting the RISE App from your device does NOT automatically cancel any active trial or subscription you may have. Please make sure to cancel your subscription before deleting your account.
If you are having problems canceling your subscription, please reach out to us by using the "Submit a request" form.